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Administration & Operational Team

Angelyn

Practice Manager

Bachelor of Science (Biochem & Molecular Biology) (USyd)
Diploma in Biomedical Sciences (S'pore)

Angelyn is friendly and calm. Being a science graduate, Angelyn is able to multi-task with solid problem solving skills . She is highly interested in healthcare and has previously worked in retail and hospitality industry before joining our SMSG family.

Angelyn speaks fluent Bahasa and Hokkien in addition to English.

Natalie

Acting Practice Manager

Bachelor of Science (UNSW)

Natalie is a friendly and caring individual with a passion for healthcare. After graduating from UNSW with a Bachelor of Medical Science, she is studying Bachelor of Health Science at the University of Sydney and wishes to be a health care practitioner in the future.

Natalie speaks fluent Cantonese and Mandarin in addition to English.

Kana

Clinical Services Manager

Registered Nurse (Division 1), Nurse & Midwifery Board of Australia
Bachelor of Nursing (OPU)
Graduate Certificate in Australian Nursing (SCU)

SMSG Employee of the Year Awardee 2022

Kana completed her Bachelor of Nursing in Japan and completed a Graduate Certificate in Australian Nursing in Queensland. She enjoys working in a multicultural environment and hope to support people unconditionally with her skills and compassion.

Kana speaks Japanese in addition to English.

Natasha

Deputy Practice Manager

SMSG Foundation Champion Awardee 2018

Natasha is friendly with charming personality. She is a local resident and is always willing to help in any way she can. She has great experience working in medical centre.

Natasha speaks fluent Greek in addition to English.

Carmen

Acting Deputy Practice Manager

Endorsed Enrolled Nurse (Division 2), Nurse & Midwifery Board of Australia
Diploma of Nursing (TAFE)

Carmen has a passion for helping others and believes everyone should have the same opportunities to access healthcare. She has a kind and bubbly personality which assists her in serving patients in a calm and relaxed manner. She has finished her Diploma of Nursing and is currently studying Bachelor of Exercise and Sport Science.

Carmen speaks Cantonese in addition to English.

Chloe

Acting Deputy Practice Manager

Chloe is a positive, dedicated Nutrition Science student at the University of Wollongong. Her passions lie within helping people and creating healthy futures for all. This is reflected in her desire to become a registered dietician. She loves spending time outdoors and moving her body to take care of her well-being and renew her energy.

Megan

Acting Deputy Practice Manager

Diploma of Beauty Therapy (TAFE)

Megan is a caring, considerate and friendly person. She has a background in beauty therapy and is currently completing a Bachelor of Nursing at Australian Catholic University. Megan loves helping others and prioritises providing high quality customer service and support.

Virya

Acting Deputy Practice Manager

Bachelor of Communication (UTS)
Diploma of Leadership and Management (Australian Pacific College)

Virya is a friendly, helpful and organised person. She graduated with a Bachelor of Communication at the University of Technology Sydney. She has recently completed her Diploma of Leadership and Management at Australian Pacific College. She has 6 years of experience working in the retail industry and is always interested in the medical field.

Virya speaks fluent Bahasa and basic Mandarin in addition to English.

Carolyn

Supervisor, Patient Support Officer

Bachelor of Medical Science and International Studies (UTS)

Carolyn is an approachable person who is always willing to help and listen. She had recently completed the Bachelor degree in Medical Science and International Studies (Major in French) from UTS.

Carolyn speaks conversational French and fluent Indonesian in addition to English.

Cathy

Supervisor, Patient Support Officer

SMSG PSO of the Year Awardee 2021
SMSG Quiet Achiever Awardee 2018

Cathy has worked in various medical centres prior to joining Earlwood Medical Centre. She is passionate about working in the medical and healing fields and the importance of promoting good health and well-being. She is friendly and always willing to assist.

Cathy is a local resident and speaks fluent Italian in addition to English.

Evgeniya

Supervisor, Patient Support Officer

Bachelor of Biomedical Science (UTS)

Evgeniya is caring and easily approachable person who enjoys helping others.
Before joining the SMS group, Evgeniya worked in a medical laboratory and community support services. With a background in biomedical sciences, she is keen to pursue further studies in allied health to make a difference in patients’ lives and contribute to the healthcare field.

Evgeniya speaks fluent Russian in addition to English.

Julia

Supervisor, Patient Support Officer

Bachelor of Psychology (FSG University Centre of Serra Gaúcha, Brazil)

Julia is an enthusiastic and friendly person. She is currently completing her Masters of Psychotherapy and Counselling at Western Sydney University. She is passionate about arts and helping others.

Julia speaks fluent Portuguese in addition to English.

Laura

Supervisor, Patient Support Officer

Bachelor of Arts in Animation (Coventry University, UK)
Advanced Diploma in Animation Design (RDI, Indonesia)

SMSG Employee of the Year Awardee 2023

Laura is a friendly person and she is always ready to assist people that needs help. She is passionate in arts and completed her Bachelor degree in Animation at Conventry University.

Laura speaks fluent Bahasa in addition to English.

Adella

Patient Support Officer

Adella is an approachable and easy-going individual. She is currently studying Information Technology at University of Technology Sydney. She is truly passionate about making a positive impact on human society and she finds happiness in helping people in need. Adella loves to spend time with her loved ones and enjoys doing yoga in her spare time.

Adella speaks fluent Korean in addition to English

Caitlin

Patient Support Officer

Caitlin is a vibrant and compassionate individual who thrives on connecting with others. She is currently pursuing a Bachelors Degree in Psychology and Commerce at Macquarie University, demonstrating her dedication to nurturing meaningful relationships and improving the wellbeing of others.

Caitlin speaks fluent Macedonian in addition to English.

Carla

Patient Support Officer

Carla is a bubbly and outgoing individual driven by her unwavering passion for making a positive impact on people's lives. As she pursues her Bachelor of Commerce with a major in Human Resources at Macquarie University, Carla is dedicated to honing her skills in fostering enjoyable workplaces, creating environments where people are excited to step into work each day.

Carla speaks basic Arabic in addition to English.

Esther

Patient Support Officer

Bachelor of Psychology (Hons) (Hong Kong Shue Yan University)

Esther is a caring and considerate team member. She is currently studying a Master of Occupational Therapy at the University of Sydney. She enjoys travelling and spending time outdoors in her free time.

Esther speaks fluent Cantonese and Mandarin in addition to English.

Gabriella

Patient Support Officer

Bachelor of Medical Science (Maranatha Christian University, Indonesia)

Gabriella is a helpful and highly motivated individual, currently studying a Bachelor of Business (Major in Accounting and Finance) at the University of Technology Sydney. With an interest in healthcare industry, she is looking to gain experiences in the health sector and continue her studies in health management.

Gabriella speaks Indonesian in addition to English.

Gabrielle

Patient Support Officer

Bachelor of Arts (UOW)

Gabrielle has passion for helping others and a love for all things creative, she is dedicated to making a positive impact in her community.

Gemma

Patient Support Officer

Certificate II in Hospitality (Food and Beverage) (TAFE)

Gemma is a caring, helpful and approachable person who enjoys helping others. Before joining SMS group, Gemma has worked in a variety of caring and customer serviced roles. She is keen to bring this experience to contribute to the healthcare field. While not at work, Gemma enjoys playing netball and dancing.

Ha

Patient Support Officer

Bachelor of Science (Finance) (National Economics University, Vietnam)

Ha is an enthusiastic and bubbly individual with a positive attitude. She is currently studying a Master of Finance and Banking at Macquarie University. She loves to spend time with people and learn to improve the well-being of others.

Ha speaks fluent Vietnamese and basic Mandarin in addition to English.

Megan

Patient Support Officer

Bachelor of Social Science (Chinese University of Hongkong)

Megan is an approachable and caring person, driven to provide quality care with a positive impact. She loves the outdoors and enjoys practicing yoga. She is currently studying Master of Speech Language Pathology at the University of Sydney.

Megan speaks fluent Cantonese and Mandarin in addition to English.

Progya

Patient Support Officer

Progya is currently studying a double degree with a Bachelor in Medical Science and Bachelor in Business (Majoring in Marketing). She enjoys providing exceptional customer service and making others happy, and have a passion for travelling and photography. Progya is interested in pursuing sonography in the future.

Ria

Patient Support Officer

Ria is currently studying a Bachelor of Psychology (Honours) and wanting to progress into her Masters in Clinical Psychology. She is a caring and respectful individual, always willing to give a helping hand. Ria enjoys participating in musical theatre and crocheting in her spare time.

Ria speaks Greek in addition to English.

Rhea

Patient Support Officer

Rhea is currently studying a Bachelor of Law/Media and Communications (Writing and Publishing). She is an emerging writer who enjoys connecting with and helping people. A kind and approachable team member, Rhea is determined to provide exceptional customer service.

Tasnim

Patient Support Officer

Tasnim is a highly creative person with a passion for writing. She is currently studying a Bachelor of Arts and Bachelor of Business at Western Sydney University.

Tasnim speaks basic Hindi, Urdu and French in addition to English.

Tessa

Patient Support Officer

Certificate IV Allied Health (Nutrition & Dietetics) (TAFE)

Tessa is currently studying a Bachelor of Public Health at the University of Wollongong and has completed a Certificate IV in Allied Health - Nutrition and Dietetics. Tessa has a passion for all things health and is friendly. She has a passion for helping people to achieve a happy lifestyle. She also enjoys education and learning lots about the health space.

Zoe

Patient Support Officer

Zoe is a friendly and outgoing person who enjoys a challenge. She is currently studying a Bachelor in Engineering Bioinformatics in University of New South Wales, where she gets to user her love for science and programming to build all sorts of cool things. She aims to use her enthusiastic and positive attitude to create a good customer experience.

Zoe speaks fluent Greek in addition to English.

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